Providing training and capacity building in the areas of customer relations and corporate social responsibility. This is done through a partnership with other entities to guarantee excellence at all levels. We also monitor, promote and celebrate companies and personalities in the CS and CSR sectors.Read More
THE CUSTOMER AND CSR MAGAZINE
This is the premium magazine dedicated to CS and CSR in Africa. Our quarterly magazine is free and also accessible online via our website and social media handles, libraries around the world, airlines, and hospitality facilities and on all smartphones through our app. It is the mouthpiece of the professionals, businesses and the public when it comes to matters of customer service and corporate social responsibility.Read More
Giving back to the community is our passion. This is why our foundation will continue to partner with you in supporting educational, youth and community-related activities and projects in Africa.Read More
The Customer and CSR TV series engages all stakeholders in the CS and CSR arena. We bring together the decision-makers from the board rooms to engage the "common Joe" in promoting the best of CS and CSR. We can be accessed on all social media platforms including YouTube, Facebook and Twitter.
THE CUSTOMER SERVICE AND CSR BLUEPRINT
This is the annual package for exclusive companies and personalities that have excelled in the CS and CSR delivery. It is an intensive engagement with all key stakeholders in the CS and CSR industry the world over. This epitomizes the promotion, celebration and reward of CS and CSR.
Our professionals in the aviation industry have the experience to connect and develop strategic business opportunities in the aviation industry. Do not make that major decision without a second or third opinion from our experts. We are here to serve you.
Homecoming Africa Group (HCA), provides consultancy in leadership, customer relations. corporate social responsibility, education and aviation. Our vision is to promote a partnership between business entities, customers and communities. Our mission is to create platforms and blueprints for corporate and business personalities to grow their customer base and also support the communities through partnership and corporate social responsibility. Customer relations should be a key strategy in the quest to doing business.
Our affiliated brands
“If people believe they share values with a company, they will stay loyal to the brand.” – Howard Schultz, Starbucks CEO